Returns & Refunds policy

At Diva Universal, we take pride in the quality of our products and your satisfaction is important to us. Please review our policy below:

Returns

We do not accept returns. All sales are final.

Refunds

Refunds are only granted under the following conditions:

• The item arrives damaged

• The item is non-functional

To request a refund, please contact us within 7 days of receiving your order with the following:

• A clear photo or video of the damaged or non-working product

• Your order number and contact information

Once your request is reviewed and approved, a refund will be issued to your original payment method. Please allow 5–10 business days for the refund to reflect in your account.

We reserve the right to deny refund requests that do not meet the above conditions.

For any questions or support, please email us at [insert your support email].Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@divau.store